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MIDDLEBOLT / FIELD SERVICE MANAGEMENT SOFTWARE · DUBAI & UAE

FSM software in Dubai for maintenance & contracting.

Middlebolt is field service management (FSM) software for service companies in Dubai and across the UAE. Schedule jobs, dispatch technicians, manage maintenance contracts and send VAT invoices from one system.

Book a demo Explore the software

Available on web, Android & iOS

Your field office. On a tablet.

SOFTWARE FOR YOUR INDUSTRY

Industries

Set up for the way your trade works

Pick your trade to see how Middlebolt handles its jobs, materials, checklists and reports.

Also used by plumbing, pest control, landscaping, kitchen hood cleaning and electromechanical teams. Ask about your setup.

How it works

From the first call to the final invoice

  1. Capture the enquiry

    Log the customer request, schedule the site visit and send a professional quotation from the same record.

  2. Dispatch the right technician

    Assign the job from the dashboard. The technician is notified on their phone and clocks in at the site with geo-fenced attendance.

  3. Complete the job card on site

    Record the work done and materials used, add before and after photos, and collect the customer's signature for a PDF service report.

  4. Invoice and renew

    Issue a UAE VAT compliant invoice, follow up the payment, and get alerts before maintenance contracts come up for renewal.

Features

FSM software features for the office and the field team

One system on the web, Android and iOS, so the office, supervisors and technicians work from the same job record.

Scheduling and dispatch

Plan site visits and jobs in one place, assign work from the dashboard and notify technicians on their phones straight away.

GPS tracking and geo-fenced attendance

See where field teams are during the day, and let staff clock in only when they are actually at the job site.

Digital job cards

Technicians record work done, materials used and before and after photos, then collect a digital signature and send the service report.

AMCs and preventive maintenance

Schedule the recurring visits under each maintenance contract and get renewal alerts before contracts expire.

AMC management software

Quotations, BOQs and purchase orders

Turn enquiries into quotations, manage bills of quantities and raise purchase orders to your suppliers.

Costs, WPS payroll and VAT invoicing

Track labour and subcontractor costs per project, run payroll from attendance with WPS SIF files, get visa and passport expiry alerts, and issue UAE VAT compliant invoices.

About us

Middlebolt – Field Service Management Software for Dubai and the UAE

Welcome to Middlebolt, a premium sub-brand of the globally renowned Blue Bolt Global. We build FSM software for construction, contracting and technical services companies in Dubai and across the wider UAE.

At Middlebolt, we believe that powerful technology should be simple to use. Our software is meticulously designed so that anyone, regardless of their technical background, can master it with just two hours of training.

Whether you are managing General Maintenance, AC Repair, Rope Access, or Pest Control, Middlebolt offers over 20 activity-specific modules tailored to your workflow. From the initial Enquiry and Site Visit Scheduling to generating Professional Quotations, BOQ Management, and automated Purchase Orders, we streamline every step.

Our unique Single Window Project Tracker allows you to monitor labor costs, sub-contractor expenses, and real-time progress in one place. With integrated GPS-based Attendance, Automatic Payroll, and UAE VAT-compliant Invoicing, Middlebolt is the most affordable and efficient partner for your business growth in the Emirates.

Middlebolt eagle emblem
Parent company
Blue Bolt Global
Founded
2015, Kerala
In the UAE since
2020
Development centre
Kodakara, Thrissur, Kerala, India
Operating under
Habro Bolt

Knowledge Base

Guides for UAE service teams

Browse all guides
Finance & UAE compliance UAE VAT compliant invoices What an FTA tax invoice has to show, and how Middlebolt builds it for you. Read the guide Field operations GPS geofencing for site attendance How geo-fenced clock-in works on job sites, and how to set it up well. Read the guide Field operations Daily progress reports and site photos Getting useful daily reports and photo evidence back from every site. Read the guide

FAQs

Frequently asked questions

Everything you need to know about Middlebolt and how it helps service businesses in the UAE.

General & Brand

What is Middlebolt?
Middlebolt is field service management (FSM) software by Blue Bolt Global, designed specifically for technical services, maintenance and contracting companies in Dubai and across the UAE.
What is FSM software?
FSM (field service management) software runs the work your teams do away from the office: scheduling and dispatching jobs, tracking technicians, recording work on digital job cards, managing maintenance contracts and invoicing the customer once the job is done.
Is Middlebolt FSM software available for companies in Dubai?
Yes. Middlebolt is FSM software built for service companies in Dubai and all seven emirates, with UAE VAT compliant invoicing, geo-fenced site attendance and a UAE-based support team.
Which industries can benefit from Middlebolt?
It is ideal for Construction, Contracting, AC Repair, General Maintenance, Rope Access, and Pest Control companies.
Is Middlebolt easy to use?
Yes, it is designed for the common man. It is highly intuitive and user-friendly.
How long does it take to learn the software?
You and your team can be fully trained and ready to go in just 2 hours.
Is Middlebolt a UAE-based solution?
Yes, it is customized for the UAE market, supporting local business workflows and regulations.
What makes Middlebolt different from other software?
It offers 20+ activity-specific modules and is exceptionally affordable without compromising on features.
Is Middlebolt affordable for SMEs?
Yes, we offer one of the most cost-effective premium software solutions in the UAE.
Is Middlebolt a sub-brand of Blue Bolt Global?
Yes, it is powered and marketed by the globally recognized Blue Bolt Global.

Sales & Operations

How do I manage enquiries?
You can log every lead, set follow-up reminders, and track the status of every enquiry.
Can I schedule site visits?
Yes, the software allows you to book and schedule site visits for your technicians easily.
Is quotation generation fast?
Yes, you can create professional, branded quotations in just a few clicks.
Does it support BOQ (Bill of Quantities)?
Yes, you can build detailed BOQs for every project to manage materials and costs.
Can I track quotation follow-ups?
Yes, it keeps a history of all sent quotes and their current approval status.
How does the AMC management work?
It automatically tracks your Annual Maintenance Contracts and alerts you for renewals.
Can I generate Proforma Invoices?
Yes, you can issue Proforma Invoices to secure advance payments from clients.
Is there a client history database?
Yes, you can view the complete history of jobs and payments for every customer.
How are work orders assigned?
Digital work orders can be sent directly to the staff's mobile phones.
Can I manage multiple project sites?
Yes, the system allows you to oversee various projects across the UAE simultaneously.

Site & HR Management

Does it have GPS tracking?
Yes, it records the exact GPS location when staff mark their attendance.
Can staff mark attendance from the site?
Yes, employees can log their attendance directly from their mobile devices at the job site.
Is there an automatic Payroll feature?
Yes, the system generates payroll automatically based on attendance and working hours.
Does it support WPS salary payments in the UAE?
Yes. Middlebolt generates WPS SIF salary files from the payroll, ready to upload to your bank or exchange house.
Can it alert me before staff visas or passports expire?
Yes. Record expiry dates for visas, Emirates IDs and passports, and Middlebolt reminds you before a document lapses.
Does it support Rope Access companies?
Yes, it has specific modules to handle safety checklists and specialized reporting for rope access.
Can I track overtime (OT)?
Yes, the software calculates regular and overtime hours accurately.
How do I track project progress?
The Single Window Project Tracker gives you a real-time overview of every project’s status.
Can I manage sub-contractor costs?
Yes, you can track their work progress and payments separately.
Can I upload site photos?
Yes, staff can upload "Before" and "After" photos directly to the work order.
Does it support daily work reports (DPR)?
Yes, daily progress can be logged and viewed by the management.
Is leave management included?
Yes, employee leaves and absences can be managed within the HR module.

Finance & Inventory

Is the invoicing UAE VAT compliant?
Yes, it generates invoices that meet all Federal Tax Authority (FTA) requirements.
How does inventory management work?
You can track stock levels, material movements, and warehouse inventory in real-time.
Can I send Purchase Orders (PO)?
Yes, you can generate and email POs directly to your suppliers from the system.
Does it track project profitability?
Yes, it calculates total costs vs. revenue to show you exactly how much profit each project makes.
Can I manage petty cash?
Yes, daily minor expenses can be recorded and monitored.
Is there a supplier payment tracker?
Yes, you can see all outstanding amounts owed to your suppliers.
Can I link quotations to invoices?
Yes, you can convert an approved quote into an invoice with one click.
Are financial reports available?
Yes, you can generate profit/loss statements, revenue reports, and tax reports.
Can I manage material wastage?
Yes, the BOQ vs. Actual usage feature helps identify and reduce wastage.
Does it support bank reconciliation?
Yes, you can match your system entries with your bank statements for accuracy.

Support & Security

Is it a cloud-based software?
Yes, you can access your business data securely from anywhere, anytime.
Does it support mobile devices?
Absolutely. Staff can mark attendance and update tasks directly from their smartphones.
Is my data secure?
Yes, we use high-level encryption and secure cloud servers to protect your information.
Do you provide data backups?
Yes, automatic daily backups ensure your data is never lost.
Is technical support available?
Yes, our UAE-based support team is always ready to assist you.
Can I set different user roles?
Yes, you can assign roles like Admin, Accounts, or Supervisor with specific permissions.
Can I export reports to Excel?
Yes, most reports can be exported to Excel or PDF formats.
Does it work on both Android and iOS?
Yes, the Middlebolt mobile interface is compatible with both platforms.
Can I get a digital signature from customers?
Yes, customers can sign off on service reports directly on the technician's phone.
Will I get software updates?
Yes, we provide regular updates with new features and improvements.
Can I see a demo of the software?
Absolutely! You can book a free demo at your convenience.
How do I get started with Middlebolt?
Contact our sales team today to find the perfect plan for your business.

See Middlebolt running your own jobs

Book a demo of our FSM software and walk through it with your trade, your team and your maintenance contracts.

Request a demo +971 54 308 2781